NOW OPEN for Fall, Winter, Spring 2009-2010 Reservations !  
Submit an online Reservation Request for summer 2010 
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Call center located in Alaska & ALL employees are Alaskan! 
 1-800-382-9229 US or Canada  International callers 1 907-235-7099

To Make a reservation on the Ferry Date of birth, citizenship, full legal name, is required by the U.S. Coast Guard. Other information such as address, telephone and e-mail are necessary so that we may contact you if there is a scheduling change or other event that you need to know about.

How do I get a discounted fare as a senior citizen  discounts on passenger fares are available for persons 65 and older on specific sailings. Vehicles, cabins, food, and beverages are charged at normal rates. When making reservations by telephone, inform the reservation agent if you are 65 or older.

How can I make provisions for a handicapped person For a $25 fee, a one-year pass is available for persons having at least a 70% disability or for disabled veterans. This entitles the pass-owner to discounted rates on certain sailings. Elevator access is available on all vessels. Wheelchair accessible cabins are available on any vessel that has cabins. Hearing or speech impaired customers - Call TDD 1-800-764-3779.

Fees for non-drivable or unaccompanied vehicles Vehicles not accompanied by a driver will be assessed a surcharge of $50 to and from Bellingham, $20 to and from Prince Rupert, and $10 to and from all other ports. The Alaska Marine Highway does not provide for loading or off-loading vehicles; it is the shipper's responsibility to provide this service.

Can I sleep in my vehicle? Due to U.S. Coast Guard regulations, passengers cannot sleep in their vehicles. However, passengers can access their vehicles while the vessel is stopped.

Cabins  If you rent a cabin, the entire cabin is yours. Cabins are rented by the trip not by the person. Where can I keep my stuff if there are no cabins? There are coin-op lock-up bins available for rent aboard the M/Vs Columbia, Kennicott, Malaspina, Matanuska, Taku, and Tustumena.

Where can I sleep if there are no cabins? Many public areas also serve as sleeping space for those traveling without a cabin. Comfortable reclining chairs are found aboard all vessels for overnight rest. Often passengers choose to sleep in their own sleeping bags in the solarium's found aboard vessels making longer voyages. 

Meals  Hot meals, snacks, and beverages are available to purchase on all vessels, except the Lituya, in cafeteria or snack bar style. The M/Vs Columbia and Tustumena also have full-service sit-down dining rooms. The cafeteria menu includes Alaskan seafood, hot meals, salads, sandwiches, yogurt, fruit, juices, desserts and snacks. Alcoholic beverages are served on the M/Vs Columbia, Kennicott, Malaspina, Matanuska, Taku and Tustumena . Beer and wine service is available on the Fairweather. Alcohol may not be consumed in public areas of the ship, including the solarium.

Are microwaves available?  Microwaves are available on all vessels. Coin-op ice machines are available on mainline vessels.

Pets Your pet must have a health certificate issued within the last 30 days when entering into Alaska. Regulations may limit transportation across borders, so be sure to check with U.S. and Canada Customs for details. There is no charge for a certified service animal accompanying a person with a disability. Pets must remain inside a vehicle or kennel during the voyage. Pet calls are allowed while vessels are in port or during scheduled visits. $25.00 per pet to or from Bellingham WA, $10.00 per pet to or from Pr. Rupert BC. 

Showers and restrooms  Public restrooms are available on all vessels. Public showers are available on all vessels except the Lituya and Fairweather.

What kinds of activities are available on the vessel?Most vessels feature forward observation lounges and solarium's for viewing spectacular scenery and wildlife. Gift shops offer souvenirs and informative books about Alaska. Several ships offer entertaining and informative programs to acquaint the travelers with Alaska and its natural history. U.S. Forest Service (Inside Passage and South Central) and Fish & Wildlife (Southwest) interpreters are often on board to share information about marine life, birds, plants, and other sights as you travel. The Columbia, Kennicott, Malaspina and Matanuska have theater areas that show scheduled feature films as well as documentaries about Alaska and the outdoors. The have card rooms, small video arcades and reading rooms for passenger enjoyment.

What's the cancellation policy? An administrative fee of $10 will be charged for changing or canceling paid reservations that include vehicles. Late cancellation charges will be applied to any cancellation or change made within 14 days of sailing that results in a reduction in the prepaid or ticketed amount. The penalty is 15% of the unused portion.